US growth partnership company Frost & Sullivan has recognised water solutions company Xylem with the ‘2023 North American New Product Innovation Leadership’ award, based on its research findings on the smart pharmaceutical water management market.
Through the recent acquisition of Evoqua Water Technologies to Xylem’s portfolio in May this year, Xylem is said to be a leader in mission-critical water treatment solutions and services that address the full water lifecycle needs of multiple verticals, including municipal, industrial, and recreational customers.
Both Xylem and the former Evoqua brand’s advanced offerings — the Water One service platform — combines technologies and an Internet of Things (IoT) system to remotely monitor and manage customers’ water quality in real time, enabling their service professionals to provide customer service.
Building on the platform, Xylem recently launched Sophis digital service which integrates smart technology, predictive analytics and engineering expertise for end-to-end product lifecycle management. This ensures reliability, quality, and uptime while minimising operational risks associated with unforeseen problems, shortage of skilled personnel, unpredictable costs, downtime, or non-compliance with regulations for Xylem customers.
Fredrick Royan, global lead of sustainability and circular economy at Frost & Sullivan, said, “Sophis digital service bring digital maturity by incorporating business rules and leveraging machine learning (ML) data modifications to provide prediction, automation, and optimisation capabilities that create high-level business impact.”
Each year, Frost & Sullivan presents the ‘New Product Innovation Leadership’ award annually to recognise companies that have developed an innovative element in a product by leveraging technologies. The award recognises the value-added features of the product and the increased return on investment (ROI) delivered to customers, which boosts customer acquisition and market penetration potential.
“At Xylem, we help our customers optimise their water systems with connected products, advanced data analytics, and proactive service,” said Rod McNelly, general manager of the light industry division.