Xylem next-generation ultrasonic water meter helps customer service for North American utilities

The largest water users in a utility’s customer base typically hail from commercial and industrial (C&I) businesses that depend on reliable water access to function. This specialised customer group requires precise tracking that helps them avoid water loss and ensure that costs are affordable.

Cordonel, an ultrasonic C&I water meter from Sensus, a Xylem brand, which features technology that measures low-to-high-volume flow accurately. The flow tube has three measurement channels to capture every drop and integrates with the FlexNet communication network to provide accurate readings in real time.

“Water utilities are at a moment of opportunity,” said Mike McGann, senior vice-president and president Xylem Americas, measurement and control solutions. “Digital solutions — such as the remotely-managed Cordonel meter — have the potential to transform water systems and the communities they serve.”

Digitising the water system

Cordonel is a sensor that enables the digitalisation of water distribution systems by incorporating temperature and pressure data that helps utilities meet customer expectations. Transferred securely, this actionable information helps utilities maintain water quality, balance pressure levels, and gain visibility into their operations.

The Cordonel two-inch version will be available soon and additional sizes of one-and-a-half, three and four inches will follow later this year

“Customer expectations are shifting as people become accustomed to living their lives online and obtaining information in real time,” added McGann. “With Cordonel C&I meters and a reliable communication network, utilities and their largest customers can keep a precise pulse on each and every drop of water being used.”

The Cordonel meter can also accommodate virtually all commercial, industrial and agricultural needs, including horizontal or vertical pipe orientations with no straight upstream or downstream pipe, also known as U0D0, required for ease of installation. Without any moving parts, this robust solid-state device provides a reliable maintenance-free solution over its 20-year life.

The Cordonel C&I meter enables a portfolio of applications, including advanced metering infrastructure and automated meter reading data, precise high and low water flow measurement, leak detection, control of industrial processes using a pulse output, rich data for district metered area (DMA) applications and pressure and temperature monitoring.

 This new technology will be on display in Xylem’s booth #1602 during the American Water Works Association annual ACE23 conference from 11-14 Jun 2023 in Toronto, Canada.