By incorporating the Central Event Management (CEM) solution from TaKaDu, the Water Authority of Fiji (WAF) plans to enhance its water network management and improve customer service.
The Water Authority of Fiji (WAF) has planned to deploy the TaKaDu’s Central Event Management (CEM) solution as part of its commitment to providing access to clean and safe drinking water to residential and non-residential metered customers in urban Fiji. Its current water and wastewater network constitutes more than 4,982km of pipes and treats and transports more than 136,000 megalitres of clean drinking water annually to homes and businesses across Fiji.
TaKaDu pointed out a challenge facing WAF today, and that is its high level of non-revenue water (NRW) of 45%. The high NRW levels are mainly because of the high number of leakages within WAF’s reticulation system due to a very old and aged infrastructure built over 50 years ago. This is further compounded by the current asset management system that is unable to detect, analyse and manage leakages and NRW in an efficient and effective manner.
Seru Soderberg, COO of WAF, elaborated: “One of our biggest priorities is to improve and enhance our supply capabilities through various means, so we can ensure that our customers receive a consistent supply of water. By implementing TaKaDu’s CEM, we are taking the next step in our digital journey to reduce leakage and service interruptions while improving our network efficiency.”
For many years and across 15 countries, TaKaDu’s CEM solution has helped utilities to improve customer service and reduce their water loss, Amir Peleg, founder and CEO, added. “We are excited to now embark on this journey together with WAF as they aim to achieve these goals.”