TaKaDu, a global leader in Integrated Event Management solutions for the water industry, announced today that Mei Carmel, one of the leading water utilities in Israel, has extended it’s contract with TaKaDu for three years. This was followed from a successful one-year use of the service where TaKaDu enabled Mei Carmel to reduce NRW (non-revenue water) levels and improve its operational efficiency.
Mei Carmel uses TaKaDu as a daily network management platform to oversee and manage an implementation process involving different technologies, such as sensors and meters, and a range of engineering decisions. The TaKaDu platform has provided greater insights into network events throughout the Haifa vicinity, including leaks, bursts, water pressure changes and faulty assets.
Stav Avraham, COO of Mei Carmel, said, “TaKaDu has helped us to make huge improvements in our operations and efficiency levels as well as reduce water loss. Acting as the ‘umbrella’ layer for all events, TaKaDu manages all our technology implementations and gives us greater visibility of our water network. It’s also integrated with our customer call center and other departments, ensuring cross-organizational coordination on an ongoing basis and a faster resolution of events.”
TaKaDu’s automated cloud-based service enables utilities to detect, analyse and manage network events and incidents such as leaks, bursts, faulty assets, telemetry and data issues, operational failures and more. The system provides managerial dashboards, actionable insights and detailed reports to management teams.
Ziv Zaretsky, EVP Sales and Operations of TaKaDu, said, “Mei Carmel, one of the most advanced utilities in Israel, has integrated TaKaDu at the highest level. Every event is managed and resolved as quickly as possible, with proven water and energy savings.”
Zaretsky continued, “Mei Carmel offers an excellent case study of the benefits of taking a holistic approach to water efficiency, by combining people (managers), new processes and a unique technology.”
TaKaDu will be showing its Integrated Event Management solution at WATEC Israel 2017, September 12-14, 2017, booth 1019. Amir Peleg, TaKaDu’s Founder & CEO, will also be moderating a conference session on Wednesday September 13th, entitled “The P Factor: You need more than technology to make water smart – People and Processes”.