Dŵr Cymru Welsh Water (DCWW) has signed a three-year agreement with industrial artificial intelligence (AI) specialist Samotics to provide ongoing predictive condition monitoring of critical wastewater assets across its network. The agreement is intended to help the water company identify potential issues earlier and reduce the risk of pollution incidents and unplanned downtime.
Samotics’ SAM4 system has been monitoring selected Welsh Water wastewater assets since 2022. The new agreement, which runs until 2029, places the monitoring programme on a longer-term footing as DCWW moves towards predictive, condition-based maintenance to improve asset management and reduce environmental risks.
SAM4 uses electrical signature analysis (ESA) to monitor equipment remotely from the motor control cabinet, with AI analysing current and voltage signals from pumps and motors. The technology enables continuous monitoring of submerged and hard-to-reach assets without requiring sensors to be installed directly on the equipment, helping identify developing faults so teams can intervene before they escalate.
Tom Swain, head of UK & Ireland at Samotics, said: “We have worked alongside Welsh Water since 2022, and extending that relationship for another three years reflects a real commitment on their part to understanding the health of their assets and protecting the environment.”
“Many of the wastewater assets we monitor for Welsh Water are submerged or hard to access. It is the kind of critical equipment that is genuinely challenging to keep eyes on, yet which sits at the heart of pollution risk,” he said.
“What we provide is early, trusted insight into the condition of those assets, drawn from electrical signals sent by the equipment itself, and validated by our own analysts in real-time, 24/7. This means their teams can act with confidence,” Swain added. “We are proud to support Welsh Water as they build that approach into how they manage their operations.”
The agreement also allows for further expansion across DCWW’s asset base over the next three years as the company continues to extend predictive monitoring across its wastewater operations.


