As a TaKaDu valued customer Sydney Water has seen an increase in operational efficiency and improved customer service.
Since Sydney Water deployed TaKaDu’s Central Event Management (CEM) in 2015, it has been experiencing consistent value in the form of early detection of leaks and water loss avoidance and has gradually expanded the network coverage monitored by TaKaDu.
“We have seen benefits from using TaKaDu in a wide spectrum of attributes like early detection of leaks, managing the full life cycle of network incidents, integration with our internal processes, ease of use and more”. said Darren Cash, Head of Customer Hub, Sydney Water. “Analytics methodology, such as that used by TaKaDu is an important element of our long-term strategy to leverage the wealth of data that we have from SCADA and IoT” he added.
Udi Geismar, TaKaDu’s, VP Enterprise Solutions, said “We are delighted to receive this vote of confidence from Sydney Water following their satisfaction with our CEM solution. We are constantly working with our customers to further increase the value they extract from the system and we are looking forward to continue this long-term relationship in the future”.