The second largest water utility in New South Wales, Australia, Hunter Water Corporation, has selected TaKaDu’s Integrated Event Management solution as part of its concerted efforts to achieve total water efficiency. Serving around 600,000 people, Hunter Water is deploying TaKaDu’s technology with predictive analytics to give them greater visibility of its water network, tackle data sources, as well as reduce water loss.
TaKaDu is the central layer for all events detected by its analytics and other alerting systems such as acoustics and customer calls, among others. The TaKaDu system also integrates with other IT systems, including work order, CRM and asset management, among others, and also interacts with other smart city components for higher efficiency as part of the Smart City global trend.
“We are committed to saving water as part of our efforts to provide our customers with affordable products and services,” Richard Harris, Chief Information Officer (CIO) at Hunter Water, said. “To achieve this aim we actively invest in new innovations and by using TaKaDu’s technology, we can extract the most value from all our data sources and address all types of issues like leaks, bursts and faults in almost real-time – fixing any problems quickly and preventing service interruptions.”
TaKadu’s cloud-based service enables utilities to detect, analyse and manage network events and incidents such as leaks, bursts, faulty assets, telemetry and data issues, operational failures, and more.
“Hunter Water is recognised as one of the most progressive water utilities in Australia. We’re delighted to add them to our global customer base, representing our seventh customer in Australia spanning water utilities across Victoria, Queensland and New South Wales,” Amir Peleg, TaKaDu’s founder and CEO, added. “With the current water situation in Cape Town, it’s evident that water is a more critical natural resource than ever, and it’s encouraging to see Australian utilities taking important strides towards water efficiency using digital solutions like ours to drive operational change and empower their workforce.”