Aquatic Informatics FOG and backflow prevention technology empowers Utilities Kingston to manage water treatment and wastewater collection

Aquatic Informatics has been chosen by Utilities Kingston to digitise its fats, oils, and grease (FOG) programme with Linko and manage the backflow prevention and cross-connection control programme with Tokay. These two software programmes are part of the solution to issues in complying with water treatment and wastewater collection regulations, and help meet Utilities Kingston community goal of delivering clean, safe drinking water.

James Patenaude, supervisor of water and wastewater treatment for Utilities Kingston, said: “Utilities Kingston uses these digital tools to build upon our history of going above and beyond, thinking outside the box, embracing technology, and building community trust. But how can you manage what you don’t measure? This is where software tools from Aquatic Informatics come into play. By using digital where it makes sense, we can make our jobs better and more efficient.”

Utilities Kingston compliance programme for restaurant FOG and industry programme for cross-connection control help reduce sewage spills into source water, and ensure non-potable water from businesses does not find its way into tap water.

Linko provides a wide range of customisable tools that manage, schedule, generate reports from the field, track history, detect violations, issue notices, customise inspection forms, and more.

Tokay is used by over 4,000 backflow prevention and cross-connection control professionals, tracking water hazards globally. The software streamlines back-office operations and provides tools for “quick and accurate” reporting, minimising manual data entry for testers and reducing administrative tasks.

As a multi-utility provider, delivering water, wastewater, natural gas, electricity and broadband networking services, Utilities Kingston is committed to helping build a smart, livable and sustainable community. Deploying modern digital solutions help the utility and the municipality manage assets, expand services with cost-effective budgeting and provide a level of customer service that consumers expect in a technology-driven economy.